I purchased a Kobra X over 3 months ago. The machine was bound by another user when I received it among other issues. I requested help with my issues over a dozen times.

All my answers where coming from a computer not a person for 2 months and it never gave me a correct answer. I finally somehow received a reply from a person who gave me excuses for my first 3 responses with no answers, just excuses. finally after 10 weeks had passed I got 1 answer. I think I have resolved all of the other problems on my own. The customer service is the worst of any company I have ever dealt with in my entire life.

I am having a issue with being able to change the X axis. I would like to print one object on top of another flat top object. On my other printer slicer That is Anycubic said not compatible with my Kobra X I could just raise the Z axis to print on top of the bottom part. When I try to change the Z axis with there software it does not change. Can someone tell me if this is possible? Thanks.